Protecting Your Business Data in the Age of AI

How to Stay Secure When Using Large Language Models

AI is everywhere right now. From Microsoft Copilot to ChatGPT, businesses are embracing AI tools to save time, boost productivity, and create new opportunities. But as useful as these tools can be, they also raise new questions about data security.

The challenge is simple: when your employees interact with AI, what exactly is happening to the information they type in?

The Risk of Oversharing

Large Language Models (LLMs) like ChatGPT are trained to process natural language inputs. That means when someone pastes sensitive customer information, contract details, or internal strategy notes into an AI tool, it’s leaving the safe boundaries of your network. Depending on the provider, that data could be:

• Stored temporarily or permanently

• Used for further AI training

• Accessible by the AI vendor under certain conditions

This is not a cyberattack—it’s a data leak in disguise.

Where AI and Security Collide

AI creates three specific security concerns for modern businesses:

1. Data Loss Prevention (DLP)
   Employees don’t always realize what’s safe to share. Accidentally pasting Social Security numbers or confidential spreadsheets into an AI tool can create compliance nightmares.

2. Shadow AI
   Just as “shadow IT” once referred to employees using unauthorized apps, “shadow AI” is on the rise. Teams may turn to free AI platforms without approval, bypassing company safeguards.

3. Compliance and Privacy Regulations
   HIPAA, GDPR, and industry-specific rules require strict control over personal and sensitive data. Once data is entered into a public AI model, it may no longer be compliant.

How Isogent Helps Protect You

At Isogent, our ethos is simple: We help people with technology. That includes protecting your people from new risks introduced by AI.

Here’s how we do it:

• AI Use Policies – We help you set clear guidelines on what can and cannot be shared with AI platforms.

• Microsoft Copilot Security – If you’re using a paid business version of Microsoft Copilot, we configure it to work within your secure Microsoft 365 tenant, ensuring data stays where it belongs.

• Data Protection Tools – With endpoint security, monitoring, and encryption, we make sure sensitive information doesn’t leave your network without oversight.

• Employee Training – Technology is only as safe as the people using it. We train your team to spot risks and use AI responsibly.

AI Isn’t the Enemy—But Risk Is

AI can transform how your business operates, but only if you use it wisely. By pairing innovation with security, you can unlock AI’s potential without putting your data at risk.

At every step, remember: it’s not just about protecting systems. It’s about protecting people.