Transform Your Customer Support with Inform
With features like automated workflows, gamification, and a centralized ticketing system, our module empowers your team to provide exceptional support and drive customer satisfaction.
Customer Satisfaction Surveys
Gamification
Automated Workflows
Knowledge Base
Analytics and Reporting
Ticketing System
Obsessed With Customer Success
Next-Level Customer Support
It’s Time Your Business Delivers Superior Customer Support
Deliver superior service that exceeds customer expectations and drives loyalty. Discover how Inform can provide your business with everything you need to take your support to the next level.
Exceptional Support Leads to Genuine Positive Customer Satisfaction
Providing exceptional support is a crucial factor in achieving genuine positive customer satisfaction and building a strong, loyal customer base.
- Customer Satisfaction Surveys
- Gamification
- Automated Workflows
- Knowledge Base
- Analytics and Reporting
- Ticketing System
Customer Satisfaction Surveys
Collect feedback from your customers to gauge their satisfaction levels and identify areas for improvement.
Gamification
Motivate and engage your support team by gamifying the support process and rewarding them for achieving their goals.
Automated Workflows
Streamline your support processes with automated workflows that ensure requests are routed to the right team member and addressed in a timely manner.
Knowledge Base
Build a comprehensive knowledge base to empower your customers to find answers to their questions quickly and easily.
Analytics and Reporting
Monitor your support team’s performance, track key metrics, and generate insightful reports to drive continuous improvement.
Ticketing System
Manage customer support requests efficiently with a centralized ticketing system that allows your team to track, prioritize, and resolve issues quickly and effectively.
Connect to Your Favorite Tools with Inform’s API Integrations
Explore all Inform has to offer
Robust Reporting
Create and manage robust reports for every and any area of your business. If you can think of it, Inform can report on it.
Intuitive Marketing
Create, manage, and track marketing initiatives to expand your business outreach, overall communication, and drive revenue.
Productivity Monitoring
Optimize your workflow and achieve maximum business efficiency with in-depth real-time insights into employee productivity.
Customer Support
Enable your business to enhance customer support and satisfaction through streamlined issue tracking and resolution.